Missed Call Text Back

Convert Missed Calls into Opportunities

Boost your sales potential. Turn missed calls into real-time text conversations.

Missed Call Texting is a Must Have for your Business

Capture more missed opportunities! Only 20% of people leave voicemails, leaving the other 80% untapped. Upgrade from voicemails and automatically send a text message to customers who don't reach you. Streamline communication for bookings, rescheduling, and inquiries. Eliminate phone tag with missed call texts, offering convenience to your staff and customers. Customize messages based on your availability, ensuring you never miss a booking.

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Works 24/7

Missed call texts works for you without extra staff and even works after hours. Your customers are taken care of even when you’re closed.

Sends from your office number

When customers receive a text from your actual number, they are more likely to recognize and read the message.

Convenient for your staff

You can now handle serving more than one customer at a time without putting anyone on hold.

Convenient for your customers

Your customers prefer texting. Answer their questions or schedule an appointment for them via texting.

Never miss a lead

Stop missing new customers

62% of phone calls placed to small businesses go unanswered. Whether you are closed, on another line, or busy running your business, you are missing potential leads. Now you can get them back before they move on to the next listing in their search. With Missed Call Text Back, you can still communicate with your customers and prospects in real-time, even if you miss their call.

Prompt messages

Recover potential lost customers

By sending a text message immediately after a prospect places a call, you are more likely to win them instead of losing them to your competitors. Prompt communication through text messages can effectively capture their attention, and keep them interested in your business.

Save money

Stop wasting advertising dollars

If you advertise on platforms like Facebook, Instagram, YouTube, or Google with a clear call to action of "Click to Call," it's crucial to recognize the potential consequences of missing those incoming calls. Every missed call means wasted money. For instance, in the dental industry, each click can range from $2 to $10. By failing to answer those calls promptly, you're essentially throwing away money spent in those advertising campaigns.

Every Message In One Place

Provide better customer service

Small businesses often face the challenge of limited staffing, making it difficult to promptly return phone calls or check voicemails. However, by leveraging the power of missed call texts, you can provide real-time interaction and support to your customers, offer efficient and effective customer service, foster positive experiences and strengthening your relationships with your customers.

Recover Lost Prospects

Missing out on potential customers means they may choose your competitors instead. For example, a roofer with an average customer value of $6,800, each missed call can result in a significant loss of revenue.

Don't Miss Learning Opportunities

Engaging prospects over the phone provides valuable insights. Without a conversation, you miss learning how they discovered your business, if they considered competitors, and their specific service requirements. Gathering this data is crucial for building a comprehensive client database.

Stop damaging relationships

Clients repeatedly sent to voicemail without acknowledgement may feel unimportant. Responding with a text explaining the situation and when you'll call back helps maintain a positive view of your business.

Frequently Asked Questions

How can missed call texting benefit my business?
Missed call texting offers numerous advantages for your business. It allows you to convert missed calls into opportunities by engaging with customers in real-time. You can win back potential clients who might have moved on to your competitors. Moreover, missed call texting improves customer service by enabling immediate interaction and issue resolution.
Isn't having a voicemail enough?
While having a voicemail box is helpful, missed call texting takes customer service one step further. It lets your customers know you're still serving them and provides another line of communication. With missed call texting, you reach them immediately, they can respond right away, and you can keep the conversation going, eliminating the wait for a call back.
Can I customize the missed call text messages based on different office hours?
Yes, you have the flexibility to customize the missed call text messages based on your office hours. You can set up different messages to be sent during open office hours and closed office hours. This allows you to provide relevant information to callers, such as letting them know you'll get back to them as soon as possible during open hours or informing them when the office will reopen in case of a missed call outside of your operating hours.
Is there a text character limit for these missed call text messages?
While there isn't a strict character limit, it is recommended to keep your initial message under 150 characters. Ideally, your initial automated message fits within one text message to ensure clarity and avoid splitting the message into multiple texts. How can missed call texting benefit my business?
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